Heathrow Airport Shopping Services

London Heathrow Airport offers a wide variety of shops at all four terminals. Once you've gone through Passport Control you'll find a selection of shops offering Duty Free and Tax Free shopping. You'll find everything from designer brands to familiar high street stores, sunglasses to perfume and a wide range of tobaccos and aftershave/perfume.

Arrivals Shopping

World Duty Free has created a great new shopping opportunity for all international travellers arriviing at Heathrow. The World Shopping Arrivals Store offers a large selection of goods that passengers normally only see on their departure, offered at tax free prices. This is available at all terminals.

The range of items available includes fragrances, cosmetics, confectionery and electrical goods. There is also a wide range of duty paid spirits, wines, Champagnes and beers, together with tobacco at duty paid prices.

Shopping Collection / Home Delivery Service

If you are flying within the European Union you can take advantage of the Shopping Collection service offered at London Heathrow Airport which allows you to buy before you fly and collect your purchases on your return.

The service allows you to take advantage of the great range of shops at the airport without needing to carry your purchases with you, particularly handy for bulky or delicate items. Simply tell the retailer that you would like to collect your goods on your return and they will supply a receipt for you to hand in at the Collection Desk in Arrivals when you return.

The service is free and available to all passengers flying within the European Union.

If you would like to have an item delivered to a UK address, participating stores in the North Terminal offer a Home Delivery service.

You'll be asked to pay a one-off delivery charge of £5 at the first shop you buy from, allowing you to buy any number of items up to a total weight of 30kg which can be delivered in one consignment.

Deliveries will be made in partnership with Parcelforce to any address in the UK between 07:00 and 21:00 Monday to Friday. Purchases made before 13:00 can be delivered within two days. The service is available to all passengers travelling within the European Union.

Shopping Consultant

Heathrow Airport offers Personal Shopping Consultants, located in the departures lounges and easily recognisable by their distinctive green uniforms. This service is complimentary and can be booked in advance by calling 0870 000 1 000 (UK) or +44 (0)121 410 5105 (from outside the UK).