London Heathrow’s Children Facilities
Child-friendly Airport Lounges at Heathrow
Heathrow Soft Play
Heathrow Terminal 2 Play Areas
Reopened in June 2014, Terminal 2 has excellent facilities for those travelling with children. The spacious and spectacular building boasts a range of seating areas where the younger travellers can enjoy the dramatic views of the airfield. There are dedicated Stay & Play areas in the departure lounge after security, located near Gate 16. and the Queen’s Terminal is also well prepared to host a rolling programme of themed seasonal events such as visits from popular children’s cartoon characters.
Heathrow Terminal 3 Play Areas
Heathrow terminal 3 play areas can be found above the departure lounge which is after security. You can access this by stairs or take a lift behind Dixons Travel.
Heathrow Terminal 4 Play Areas
Terminal 4 at Heathrow also boasts a Stay & Play area, open from 6am to 9pm every day and perfect for some pre-flight fun and exercise. It is situated in the departures section, past the security, and it’s nearby Gates 1-6. Free entry, suitable for children aged 0-9.
Heathrow Terminal 5 Play Areas
Located in the main Terminal 5A lounge, just after you pass the security checks, near Gate A7, you’ll find Heathrow terminal 5 children’s play area and it opens from 6am to 9pm daily.
Heathrow’s Children Facilities – Feeding/Changing
If you’ve never flown with your little ones and feeling a little apprehensive, epsecially if you have more than one child, here’s an excellent guide to Flying with Babies and Toddlers; planning and preparation is key.
Shops and Restaurants
Heathrow’s Family Services
Travelling as a family, with children, endless baggage and too much to think about can be a bit of a nightmare. There are plenty of services now that, for a small fee, will help you through your journey.
It is worth checking with your airline to see if they offer this option, as many airlines now provide a service to help with your children and luggage through the airport and on the plane. Airlines that offer such a service include:
- Air France
- ANA
- Austrian Airlines
- JAL
There are also separate companies that offer family meet and greets from certain airports. They will help you through the process at your departure airport, and then meet you at your arrival airport to assist you through baggage claim and customs.
For example, Marhaba Services offer this from Dubai Airport, and Servisair Concierge run their Airport Buddy programme, who can help you through the stressful airport process.
You can also find information on special assistance and disabled facilities by visiting our special assistance facilities at Heathrow page.